01 / WORKFLOW
Workflow automation
Connect recurring tasks, notifications and hand-offs using Power Automate and Microsoft 365 services.
Build and automate
Replace fragile manual work with practical Microsoft solutions.
Custom workflows, approval processes and data tools built with Power Automate, SharePoint and Copilot capabilities inside your existing Microsoft environment.
The operational gap
The awkward middle between spreadsheets and enterprise software.
Important processes often live across email, spreadsheets, shared folders and individual knowledge. Off-the-shelf software may be too rigid or too expensive, while a large custom system would be disproportionate.
Navigator designs focused solutions within the Microsoft ecosystem. The goal is a working tool that fits the process, improves visibility and can be governed alongside the organisation's wider Microsoft 365 environment.
Licence-conscious design: solutions are shaped to use existing Microsoft 365 capability where practical. Any additional licensing requirements are identified as part of solution design.
Solution patterns
What can be designed and built
Each build starts with the business process and control requirements, not a preferred technical pattern.
02 / APPROVALS
Approval processes
Create consistent requests, decisions, escalation paths and records for operational or governance workflows.
03 / DATA
Operational data tools
Replace disconnected spreadsheets with structured SharePoint Lists and fit-for-purpose user experiences.
04 / CLIENT WORK
Lightweight CRM and engagement tools
Support professional services processes without forcing the organisation into a heavyweight platform.
05 / AI
AI agents and assisted workflows
Use Copilot Studio, AI Builder or Azure OpenAI where a governed AI capability adds measurable value.
06 / INTEGRATION
Microsoft ecosystem integration
Join information and actions across SharePoint, Teams, Power Automate and suitable business systems.
Build approach
Small enough to move, structured enough to last
The process keeps users, governance and maintainability in view from the first workflow sketch.
Discover
Map the current process, friction, decisions, data and the outcome the solution must improve.
Design
Define the future workflow, controls, information structure and appropriate Microsoft components.
Build
Create and test the working solution iteratively with the people who will use it.
Embed
Support release, ownership and improvement so the solution remains useful and governable.
Capability connected to context
Built by an advisor who understands the wider environment
25+
Years of ICT leadership and delivery experience
M365
Microsoft ecosystem focus across platform and governance
30–35%
ICT cost reduction achieved in a transformation program
$7M
ICT budget management experience
Good candidate processes:
- Repeatable work moves through email and spreadsheets.
- Status and ownership are hard to see.
- The process needs approvals, evidence or an audit trail.
- Existing software is disproportionate to the problem.
Design principles:
- Start with the business outcome and user journey.
- Use existing Microsoft capability where practical.
- Build governance and ownership into the solution.
- Keep the architecture proportionate and maintainable.
Common questions
Power Platform solution FAQs
Do we need premium Power Platform licences?
Not always. Navigator designs around existing Microsoft 365 capabilities where they meet the requirement. If premium connectors or capabilities would materially improve the solution, the licensing implication is made clear before build.
Can you improve an existing workflow?
Yes. An engagement can review and simplify an existing Power Automate, SharePoint or spreadsheet-led process before deciding whether to repair, rebuild or replace it.
Can AI be added to the workflow?
Yes, where the use case is suitable. Copilot Studio, AI Builder or Azure OpenAI may support classification, extraction, assistance or agent-style experiences, with governance considered from the outset.
Who owns the finished solution?
The solution is built in the agreed client environment with ownership, support and handover addressed in the engagement scope.
Can you start with a small proof of concept?
Yes. A bounded prototype can test value and usability before a wider build, provided the intended decision and success measures are clear.
Start with one process worth making easier, clearer or safer.
Describe the current workflow and the outcome you want. We will help determine whether Power Platform is the right fit.